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Speakerphone Etiquette

I’ve posted on this before, and I don’t think repeating myself is necessarily a good thing.  But I was on a conference call yesterday, and I was reminded yet again why anyone who uses a speaker phone with a client is playing with fire.  Fortunately, I was not on my speaker phone, but another outside lawyer was, and he was rambling, making it impossible for the General Counsel to make his point.  When the lawyer stopped to take a breath, the GC said, “John (not his real name), do you mind if I say something?”  John, still not catching on, said “sure go ahead.”  Which elicited this withering comment: “As long as I’m paying for the call, don’t use your speaker phone again.”  Point taken.

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» "Speakerphone Etiquette" from Stark County Law Library Blawg
Partick Lamb posts: Ive posted on this before, and I dont think repeating myself is necessarily a good thing. But [Read More]

» Reminder on Speakerphone Etiquette from Legal Marketing Blog
Both Patrick Lamb and I have covered this topic before. His recent experience reminded both of us of the dangers of improper use of the speakerphone – mainly client irritation or worse. Bad legal marketing! Just a quick reminder of... [Read More]

» Reminder on Speakerphone Etiquette from Legal Marketing Blog
Both Patrick Lamb and I have covered this topic before. His recent experience reminded both of us of the dangers of improper use of the speakerphone – mainly client irritation or worse. Bad legal marketing! Just a quick reminder of... [Read More]

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