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Listed below are links to weblogs that reference The One Question To Ask Clients When Doing Satisfaction Surveys:

» Don’t Let Your Ego Get In The Way Of Good Advice from Legal Marketing Blog
There were a couple of different posts by Patrick Lamb at In Search of Perfect Client Service that struck me as being related. Both have to do with one's ego getting in the way of true help and enlightenment. The... [Read More]

» what we need to know about our clients from Legal Sanity
In a recent post, Tom Kane of thelegalmarketingblog.com offered some insight into what our clients want from us, their legal service providers. His overview reminded me of a related question that lawyers often raise during my programs on optimizing the... [Read More]

» what we need to know about our clients from Legal Sanity
In a recent post, Tom Kane of thelegalmarketingblog.com offered some insight into what our clients want from us, their legal service providers. His overview reminded me of a related question that lawyers often raise during my programs on optimizing the... [Read More]

» More on Client Surveys and Client Satisfaction from Legal Ease Blog
It seems that I wasn't the only one thinking (or writing) about client surveys and client satisfaction this week. Check out the post by Patrick Lamb of In Search of Perfect Client Service, entitled The One Question To Ask Clients [Read More]

» Polling the Real Jury--Hassett Redux. from What About Clients?
Jim Hassett at Law Firm Business Development has yet another nice post entitled "How To Review Client Satisfaction--Part 4" on the subject that I call client polling, or client interviews. For a variety of reasons, this is a truly important... [Read More]

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