My Photo

My Favorite Blogs

Blog powered by Typepad

« The Importance Of Time | Main | The Importance of Leadership »


Traverse Legal

Everyone has made mistakes or missed and issue in their practice. When I was a young attorney, my inclination was to see if I could fix it without telling a client. When a mistake was made by someone else in my firm, my instincts told me to protect the other member of my firm. I quickly learned that these were the wrong instincts to act on. They preferred the firm over the client. Many clients appreciate an attorney who is up front and takes responsibility for a mistake. Done properly, the handling of a mistake by counsel can actually strengthen a relationship. Enrico Schaefer

The comments to this entry are closed.