Interesting discussion in Tom Kane’s Legal Marketing Blog about making it easy for clients to reach you. I put my home and cell phone numbers on my business card and I make sure clients know that they should never hesitate to call me at home. “I want that call” I tell them, because I do. I don’t want them calling somebody else in a moment of crisis. It’s second nature for me to share that informtion.
There are a lot a lawyers I know who absolutely refuse to share this kind of information. I have only one thing to say to them— “THANKS!”
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