In Search of Perfect Client Service: Client Satisfaction Surveys--Still More To Think About

My Favorite Blogs

What About Clients?
Another lawyer joins me in focusing on providing top service to our clients
tompeters!
Leadership Insights from a Guru
The Wired GC
Corporate Law from the inside out
The Common Scold
Journalist/lawyer/Yankees fanatic.
Robert Ambrogi's Lawsites
Tracking New and Intriguing Web Sites for the Legal Profession
Legal Marketing :: Tom Kane :: Law Firm Marketing for Lawyers & Attorneys
Marketing Tips For Small and Mid-sized firms and individual attorneys
Legacy Liabilities
Handling liabilities acquired through mergers and acquisitions
Law Department Management
Larry Bodine's Professional Marketing Blog
Great marketing insights for lawyers
Inhouse Blog--News for Inhouse Lawyers
Practice tips for inside counsel
Greatest American Lawyer
An anonymous lawyer's effort to change the way law is practiced one blog post at a time
Golden Practices
Marketing ideas from the President and CEO of Golden Marketing.
Duct Tape Marketing
Marketing For Small Businesses
DennisKennedy.com
Insights from a technologically advanced lawyer
David Maister > Passion, People and Principles
The blog of one of the leading advisors to PSFs.
Amazing Firms, Amazing Practices
Gerry Riskin's blawg on the operation and management of law firms
Adam Smith, Esq.
... an inquiry into the economics of law firms
[non]billable hour
Changing professional practice one idea at a time

Latest in the series--Jim Hassert at Law Firm Business Development with Part 5 of his series on this most important topic.

In Search of Perfect Client Service